Employee Satisfaction Survey Questions
Explore employee satisfaction survey questions for eNPS, engagement, workplace culture, management, wellbeing, recognition, and retention risk.
Employee satisfaction survey questions
Employee satisfaction survey questions help organizations understand how people feel about their work experience, team environment, leadership, growth opportunities, workload, recognition, and intent to stay.
A strong employee satisfaction survey usually combines a few rating questions with open-ended follow-up questions. The rating questions make trends easier to track, while comments explain what employees need in their own words.
Core employee satisfaction questions
- Overall, how satisfied are you with your current role?
- How satisfied are you with your workload?
- How satisfied are you with your manager support?
- How satisfied are you with communication from leadership?
- How satisfied are you with your opportunities to grow?
- How satisfied are you with recognition for your work?
eNPS question
Employee Net Promoter Score uses one recommendation-style question:
How likely are you to recommend this company as a place to work?
Employees answer on a 0 to 10 scale. Scores of 9 and 10 are promoters, 7 and 8 are passives, and 0 through 6 are detractors.
Employee engagement questions
- I understand how my work contributes to company goals.
- I have the tools and resources I need to do my job well.
- I feel motivated to do my best work.
- I receive useful feedback that helps me improve.
- I feel connected to my team.
- I see a future for myself at this company.
Open-ended employee survey questions
Open-ended questions are essential because they reveal the reasons behind satisfaction scores.
- What is one thing we should continue doing?
- What is one thing we should improve?
- What would make your work experience better?
- What is getting in the way of doing your best work?
- What would make you more likely to recommend this company as a workplace?
Employee survey design tips
- Keep the survey short enough that employees will complete it thoughtfully.
- Use consistent questions over time so trends are comparable.
- Protect anonymity when reporting small teams or sensitive topics.
- Share what was learned and what will change after the survey.
- Avoid asking questions unless leaders are prepared to act on the answers.
Related pages on Calculator for NPS
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Frequently Asked Questions
What should an employee satisfaction survey ask?
It should ask about overall satisfaction, workload, manager support, communication, recognition, growth, wellbeing, and intent to stay.
Should employee surveys be anonymous?
Many employee satisfaction surveys should be anonymous, especially when asking about managers, culture, wellbeing, or trust.
How many questions should an employee satisfaction survey have?
A focused pulse survey may have 5 to 10 questions, while a deeper engagement survey may have 20 to 40 questions.
Should you include eNPS in an employee survey?
Yes, eNPS can be useful as a high-level workplace advocacy metric, but it should be paired with driver questions that explain the score.